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Appendix of Groupware and Intranet Resources

From Intranet as Groupware by Mellanie Hills

Companies That Contributed to This Book--Introduction

Amgen Incorporated at
AT&T Corp. at
Bell Atlantic Corporation at
Booz Allen & Hamilton Inc. at
EDS at
JCPenney Company, Inc. at
Rockwell International Corporation at
SAS Institute Inc. at
Silicon Graphics, Inc. at
Texas Instruments Incorporated at
Turner Broadcasting System, Inc. at
United Parcel Service of America, Inc. at

Netiquette--Chapter 1

The Net: User Guidelines and Netiquette at

What Is Happening in Business Today--Chapter 2

Gary Hamel and C. K. Prahalad, Competing for the Future, Harvard Business School Press, 1994.
Don Peppers and Martha Rogers, The One to One Future--Building Relationships One Customer at a Time, Currency/Doubleday, August 1993.
Don Tapscott, The Digital Economy: Promise and Peril in the Age of Networked Intelligence, McGraw-Hill, 1996.

Learning Organizations--Chapter 3

Peter M. Senge, The Fifth Discipline: The Art and Practice of the Learning Organization, Doubleday/Currency, 1990.

Uses of Intranets--Chapter 4

Yahoo’s list of intranet articles and resources is at
How Sun saves money, improves service using Internet technologies at

Intranet Groupware Products--Chapter 6

IBM/Lotus Notes at
IBM Internet Connection for FlowMark. Link no longer exists
Netscape/Collabra at
Microsoft at
Novell GroupWise 5 at
Open Text Livelink Intranet at Current demo is at
Action Technologies Metro 1.1 at
AEX Software About Groupware Server 1.01. Link no longer exists.
Allaire Forums and Cold Fusion at
Amicus Networks Community Builder at
Attachmate Open Mind at
Cap Gemini Innovation WebFlow. Link no longer exists.
Connectix VideoPhone 1.1 for Windows on the Web at
DataBeam neT.120 Conference Server at
Digital AltaVista Forum has been purchased by SiteScape and is at  
ForeFront RoundTable at Product no longer exists
Campbell Services OnTime Web Edition 4.0 was purchased by Open Text and is at  
Galacticomm Worldgroup Internet Server and Worldgroup Manager at
JetForm at
Lundeen Web Crossing at
McCall, Szerdy & Associates C.A. Facilitator for the Web at
Motet at
NetManage at
Now Software Now Up-to-Date at
Oracle InterOffice at
O’Reilly WebBoard at
Paradigm Software WorkWise-Enterprise at
Proxicom (was Proxima) Podium 2.01 at
Quarterdeck/Future Labs TALKShow Conferencing Software, Global Chat, and WebTalk. Company no longer exists.
RadNet WebShare at
Screen Porch Caucas 3.0 at
Searchlight Software Spinnaker was purchased by TeleGraphix Communications and is at
Spyglass/OS TECHnologies WebNotes at
Symantec/Delrina FormFlow 2.0 has been purchased by JetForm and is now at
Thuridion CREW at Link no longer exists.
UES Track-It at Link no longer exists.
Ultimus WebFlow at
Ulysses Telemedia Networks/Intraprise Technologies Odyssey at Company no longer develops groupware products.
WebCal at
WebFlow SamePage at Company no longer exists.
White Pine Enhanced CU-SeeMe at

Building Your Intranet--Chapter 8

People Issues and Change Management--Chapter 9

David Coleman, “March '96 Hot Tip: Groupware Tools for De-Engineering” at
Tom Davenport, “Software as Socialware,” CIO, March 1, 1996, pp. 24-26.

Implementing Groupware--Chapter 10

  • Groupware and Workflow
    David Coleman, Groupware: Collaborative Strategies For Corporate LANs And The Intranet, Prentice Hall, 1996.
    Layna Fisher, New Tools for New Times: The Workflow Paradigm, Second Edition, Future Strategies, Inc., 1995.
    Susanna Opper and Henry Fersko-Weiss, Technology For Teams: Enhancing Productivity in Networked Organizations, Van Nostrand Reinhold, 1992.
    Internet groupware newsgroups:
    comp.groupware: Discussion of groupware software and hardware in general.
    comp.groupware.groupwise: Discussion of Novell's Groupwise product.
    comp.groupware.lotus-notes.admin: Discussion of Lotus Notes system administration.
    comp.groupware.lotus-notes.apps: Discussion of application software for Lotus Notes.
    comp.groupware.lotus-notes.misc: Discussion of miscellaneous topics related to Lotus Notes.
    comp.groupware.lotus-notes.programmer: Discussion of programming for Lotus Notes.
    Groupware Central at
    The Groupware Yellow Pages at Link no longer exists.
    The Workflow and Reengineering International Association (WARIA) at
    Workflow on the Web at Link no longer exists.
    Voice on the Net at is a good resource about Internet telephony and videoconferencing on the Net.
  • Teams
    Jon R. Katzenbach and Douglas K. Smith, The Wisdom of Teams: Creating the High-Performance Organization, Harvard Business School Press, 1993.
    Michael Schrage, No More Teams! Mastering the Dynamics of Creative Collaboration, Currency/Doubleday, 1995.
    C. W. Metcalf, Lighten Up: The Amazing Power of Grace Under Pressure, Nightingale Conant Corporation. An audiotape about humor.
    Michael J. Gelb, Mind Mapping, Nightingale Conant Corporation. An audiotape about mind mapping.
    Carolyn Nilson, Games That Drive Change, McGraw-Hill, Inc., 1995. This book has a chapter dedicated to games for communication. This is just one of a number of books about games for teams and trainers.
    Locate facilitators through newsgroup.
    Myers-Briggs Type Indicator (MBTI)
    Association For Psychological Type at
    Center for Applications of Psychological Type at
  • Business Process Improvement and Reengineering
    H. James Harrington, Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness, McGraw-Hill, 1991.
    Thomas Davenport, Process Innovation: Reengineering Work Through Information Technology, Harvard Business School Press, 1993.
    Michael Hammer and James Champy, Reengineering the Corporation: A Manifesto for Business Revolution, HarperCollins, 1993.
    Dorine C. Andrews and Susan K. Stalick, Business Reengineering: The Survival Guide, Prentice-Hall, 1994.
    Michael Hammer and Steven A. Stanton, The Reengineering Revolution: A Handbook, HarperCollins, 1995.
    James Champy, Reengineering Management: The Mandate for New Leadership, HarperCollins, 1995.
    Michael Hammer, Beyond Reengineering, HarperCollins, 1996.
    A Business Researcher’s Interests, which is now at, has a huge collection of resources about BPR, process innovation, change management, knowledge management, and emergent organizations.
    The Library at the Electronic College of Process Innovation at contains a vast collection of resources about benchmarking and best practices, BPR, change management, creative and innovative thinking, cross functional teams, customer analysis, data and knowledge management, implementation, information management, information technologies, leadership and management, organizational design, performance measurement, process modeling and analysis, project management and methodologies, strategic and business planning, strategic alliances and partnering, total quality management, and training and learning. 
   Additional Intranet Resources

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